Job Opportunities

Position: Director of Administration
Employment Type: Full-Time, Exempt, In Person

About ArtOps 
ArtOps empowers arts organizations to focus on their missions by providing expert administrative and consulting services. From strategic planning and audience development to financial management and daily operations, we partner with nonprofits to strengthen capacity and ensure long-term sustainability. Learn more at www.art-ops.org. 

ArtOps is an LLC, formed by Detroit Chamber Winds & Strings in 2013. It oversees the organization’s long-standing collaborative business model, currently sharing staff among 11 arts non-profits. Our current staff includes 14.5 FTE, with a budget portfolio of approximately $2 million.   

Position Summary 
The Director of Administration is a newly created senior leadership role responsible for overseeing internal functions that ensure efficient systems, maintain internal alignment with client contracts, support HR processes, and exemplify ArtOps’ commitment to organizational excellence. The position reports to the President and serves on a leadership team focused on delivering client services. The ideal candidate is highly organized, forward-thinking, and adept at balancing big-picture strategy with detail-oriented execution. 

Key Responsibilities - 

Operations & Time Management   

  • Maintain and improve time tracking processes, ensuring alignment with client contracts. 
  • Monitor team workloads across clients and flag scheduling conflicts. 
  • Provide regular reports to ArtOps leadership and clients on service utilization. 
  • Manage the annual time tracking set-up and system reviews. 

Client Relations & Business Development 

  • Working with ArtOps staff, prepare, negotiate, and manage service contracts for client organizations.
  • Serve as an administrative liaison to ArtOps clients, ensuring high-quality service delivery. 
  • Support ArtOps leadership in identifying and pursuing new business opportunities. 
  • Represent ArtOps in client meetings and at public events. 

Human Resources 

  • In partnership with leadership, coordinate and maintain HR processes, including recruitment, hiring, onboarding and performance evaluation processes. 
  • Update job descriptions and create offer letters. 
  • Maintain and revise personnel policies in collaboration with leadership. 
  • Foster positive office culture and support team development through evaluations and mentorship. 

Administrative Leadership 

  • Oversee day-to-day office operations and administration. 
  • Manage digital file systems and ensure organization-wide data consistency. 
  • Create agendas and materials for internal meetings. 
  • Support client management team in development of materials for client meetings. 
  • Support preparation of materials for the ArtOps Governance Committee. 

Technology & Systems Integration 

  • Evaluate and implement CRM and digital tools to streamline operations (e.g., VBO, Mailchimp, Constant Contact, EveryAction, QuickBooks). 
  • Coordinate with team leaders on integration of systems across clients and platforms. 

Finance & Budgeting 

  • Coordinate annual budgeting process and maintenance of business plan for ArtOps. 
  • Monitor internal financial performance and support leadership team in ensuring contract compliance 

Fund Development 

  • Assist in developing materials to support donor cultivation and stewardship. 
  • Collaborate on grant applications and funder presentations. 

Qualifications 

  • 5+ years in nonprofit operations, arts administration, or business management. 
  • Strong leadership and interpersonal skills with demonstrated team management experience. 
  • Excellent organizational and time management abilities. 
  • Familiarity with nonprofit budgeting, human resources, and CRM/data systems. 
  • Experience in client service or consulting strongly preferred. 
  • Ability to think strategically and manage multiple priorities. 
  • Proficiency in tools like Google Workspace, Microsoft Office, and industry-specific software. 

Compensation & Benefits

ArtOps offers a competitive salary based on experience, along with a benefits package that includes health insurance, paid time off, professional development support, 403(b) match and flexible scheduling. 

To Apply: 
Submit your cover letter and resume to wamser@art-ops.org. Applications will be reviewed on a rolling basis until the position is filled.

After submitting, a member of our staff will reach out with any further instruction needed. No phone calls, please. 

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